Founded in 1995 B-Connect is part of Grupo CIE, Mexico's largest entertainment company. With annual revenues of USD$41 million, we are the leading provider of tailored contact center outsourcing serving the financial, telecomm, and consumer industries.

Our headquarters are located in Mexico City, at the center of all financial and corporate activities in Mexico. B-Connect has three top of the class contact centers, with the infrastructure and technology necessary to support our clients' operations. We have deployed a modern telecommunications network that allows us to serve US based clients from Mexico in a seamless way.

A Team and Technology at Your Service

• Over 2,600 seats available at our advanced contact centers in Mexico City and Torreon
• More than 3.6 million calls handled monthly
• 3,500 skilled employees and bilingual personnel ready to meet your needs
• Less than 2% turnover in customer care programs due to our competency screening process
• Information security assurance procedures including: restricted badge/biometric access to key areas, physical check points and logical systems security